I am 1 In 10 People Who Would NEVER Recommend LegalZoom | Soho Strut - The Insider's Guide To SoHo, NYC

May 4, 2015 | BY sohostrut Uncategorized


I am 1 In 10 People Who Would NEVER Recommend LegalZoom

I have to say it – LegalZoom is the biggest waste of time and money.  I spoke recently with two of the customer service representatives – Carmen and Kevin Zimmerman – out of the Austin, Texas customer service center.  Kevin Zimmerman is the WORST!

I chose to write a post on this to help others and deter anyone for applying for a trademark through LegalZoom.  Instead, you should go to the US Patents and Trademark website and do it yourself, which would save you over 50%.

Reasons why LegalZoom is the worst:

  • I received a call from the US Patents and Trademark department over the weekend that my application was filed incorrectly and should call LegalZoom and ask for a refund.  I asked for a refund, citing 4 reasons, and was not granted a refund.
  • They claim they have a 100% satisfaction guarantee but they DON’T

Screen Shot 2015-05-04 at 8.32.33 PM

  • I paid LegalZoom $510 in September to trademark “Soho Strut” after Head & Shoulders used “Strutting in SoHo”.  It took 5 months to get my trademark approved through LegalZoom.  I took a screenshot of the multitude of emails that were exchanged asking for my clarification.
  • They make in impossible to comply with their satisfaction guarantee by taking your money at the beginning of the process and waiting to file until after the 60 day window

Screen Shot 2015-05-04 at 8.27.55 PM

  • Not only did it take 5 months, but the US Patent & Trademark Office told me I could have just paid $275 to file my own trademark myself and walked me through their internal system, which is easier to understand than LegalZoom.
  • They don’t save time or money

Screen Shot 2015-05-04 at 8.29.33 PM

  • The website says “a registered trademark will help expand the protection of your brand nationwide.”  I discovered that I should have also filed another class, and the class I filed didn’t include the necessary details to protect my brand.
  • LegalZoom does not protect your brand.  

Feel free to talk to Kevin directly and see how unhelpful and unprofessional he is at (866) 679-2106 X7731.

Explore More:

May 4, 2015 | BY sohostrut Uncategorized


May 4, 2015 | BY sohostrut Uncategorized